Houston Care Compass

Home Assisted Living Sugar Land assisted living Greatwood Retirement and Assisted Living Community

Greatwood Retirement and Assisted Living Community

Type A assisted living facility in Sugar Land, Texas.

Address7001 Riverbrook Dr., Sugar Land, TX 77479
Phone(281) 343-8400
CountyFort Bend
License typeType A
License number310701
Licensed capacity70 beds
Licensed sinceJune 2000
License expiresDecember 2028
OwnershipLimited Liability Company (LLC)
Management companySsmg Sugar Land LLC

Greatwood Retirement and Assisted Living Community is one of 20 assisted living facilities Texas licenses in Sugar Land. 19 of them hold a Type B license. 8 are certified for Alzheimer's and dementia care. Texas records an initial license date of June 2000 — 26 years before this data release.

What a Type A license means

Residents must be able to evacuate the building without help. A Type A license means every resident is capable of following directions in an emergency and getting out of the building without staff assistance. Texas does not require Type A facilities to staff overnight the way Type B must.

Complaint and incident investigations

Substantiated

24

allegations the state investigated and substantiated

Not substantiated

62

investigated and not substantiated

Cited

8

of the 24 substantiated allegations led to a citation

Substantiated is the state's own word: HHSC investigated the allegation and concluded it happened. A substantiated allegation does not always produce a citation — often the facility had already corrected it. Every figure here is shown against the total it came from, because a complaint count on its own mostly measures how many people live in a building.

What was alleged, and what the state substantiated
Neglect
3 of 18
Administration and staffing
6 of 15
Physical environment
5 of 12
Food service
6 of 10
Medication handling
1 of 4
Infection control
2 of 3
Admission, transfer and discharge
1 of 2
Resident rights
0 of 9
6 other categories
0 of 13

Of the 28 investigations in this window, 10 were reported by the facility itself, as state rules require, and 18 began with a complaint from outside.

Texas HHSC records of complaint and incident investigations closed between 23 July 2023 and 16 June 2026, obtained by public records request. Investigations closed in the most recent 45 days are withheld by the state.

Administrative penalties

The state has no administrative penalty on file for this facility between 10 August 2021 and 7 August 2026.

That means no monetary penalty was imposed in that window — not that the facility had no citations. Texas reserves administrative penalties for the most serious or repeated violations.

Inspections and quality ratings

Texas issues no star ratings for assisted living, and publishes no inspection findings the way Medicare does for nursing homes. The complaint and administrative penalty records above were obtained by public records request, not from a published feed. Citation-level inspection detail — what an inspector actually cited a facility for — is held but not yet published here. An empty inspection section is not a clean inspection record — where the state publishes nothing, this page says so rather than implying a finding.

Other assisted living in Sugar Land

Listed alphabetically. Texas publishes no star rating or inspection score for assisted living, so there is nothing here to rank by and this order is not a recommendation. No facility pays for its place on this page.

All 20 assisted living records in Sugar Land