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Windsor Quail Valley Post-acute Healthcare

Nursing Home · Missouri City, Texas · CMS Certification Number 676371

4 immediate jeopardy$52,036 in fines

CMS records 15 health citations for Windsor Quail Valley Post-acute Healthcare across the three inspection cycles published as of June 2026. 4 are at immediate jeopardy (scope/severity J, K or L) — CMS's finding that a failure caused, or was likely to cause, serious injury, harm, impairment or death to a resident. 11 of them came from a complaint investigation rather than a routine survey. In the most recent cycle alone there are 3 citations.

CMS five-star ratings
Overall rating★★☆☆☆ 2 of 5
Health inspection★★★☆☆ 3 of 5
Staffing★☆☆☆☆ 1 of 5
Quality measures★★★★☆ 4 of 5

Staffing

Total nurse staffing3.02 hours per resident per day
RN staffing0.37 hours per resident per day
Weekend nurse staffing2.68 hours per resident per day
Total nursing staff turnover48.2%
RN turnover46.2%

Staffing hours are CMS payroll-based figures for the most recent quarter published. Turnover is the share of staff who left over twelve months.

Facility details

Address3640 Hampton Dr, Missouri City, TX 77459
Phone(281) 778-5144
CountyFort Bend
Certified beds120
Average residents per day101.5
OwnershipGovernment - Hospital district
ChainWellsential Health
Participates inMedicare and Medicaid
Sprinklers in all required areasYes
Resident / family councilResident

Most recent inspections

Fire Safety Standard2025-03-06
Health Complaint2025-12-03
Health Standard2025-03-06

Fines and penalties

CMS records $52,036 in fines across 2 penalties.

Inspection citations

Citations are published by the Centers for Medicare & Medicaid Services from state inspections. A citation reflects conditions found on the survey date shown and may since have been corrected. Facilities may dispute findings through informal dispute resolution. Always tour a facility and ask about anything you see here.

Scope/severity J — IMMEDIATE JEOPARDY

Survey 2024-07-19 · Tag F0686 · Complaint investigation · Past Non-Compliance · Correction reported 2024-07-16

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

What this scope/severity letter means: CMS found the facility's failure caused, or was likely to cause, serious injury, harm, impairment, or death to a resident. This is the most serious finding a surveyor can make. Affected one resident or instance. How the A–L grid works

Scope/severity J — IMMEDIATE JEOPARDY

Survey 2024-02-29 · Tag F0600 · Complaint investigation · Deficient, Provider has date of correction · Correction reported 2024-03-01

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

What this scope/severity letter means: CMS found the facility's failure caused, or was likely to cause, serious injury, harm, impairment, or death to a resident. This is the most serious finding a surveyor can make. Affected one resident or instance. How the A–L grid works

Scope/severity J — IMMEDIATE JEOPARDY

Survey 2024-02-29 · Tag F0607 · Complaint investigation · Deficient, Provider has date of correction · Correction reported 2024-03-01

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

What this scope/severity letter means: CMS found the facility's failure caused, or was likely to cause, serious injury, harm, impairment, or death to a resident. This is the most serious finding a surveyor can make. Affected one resident or instance. How the A–L grid works

Scope/severity J — IMMEDIATE JEOPARDY

Survey 2024-02-29 · Tag F0610 · Complaint investigation · Deficient, Provider has date of correction · Correction reported 2024-03-01

Respond appropriately to all alleged violations.

What this scope/severity letter means: CMS found the facility's failure caused, or was likely to cause, serious injury, harm, impairment, or death to a resident. This is the most serious finding a surveyor can make. Affected one resident or instance. How the A–L grid works

Scope/severity D — Potential for harm

Survey 2025-12-03 · Tag F0755 · Complaint investigation · Deficient, Provider has date of correction · Correction reported 2026-01-02

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

What this scope/severity letter means: No resident was harmed, but the failure could have caused more than minimal harm. Affected one resident or one instance. How the A–L grid works

Scope/severity D — Potential for harm

Survey 2025-03-06 · Tag F0677 · Complaint investigation · Deficient, Provider has date of correction · Correction reported 2025-03-11

Provide care and assistance to perform activities of daily living for any resident who is unable.

What this scope/severity letter means: No resident was harmed, but the failure could have caused more than minimal harm. Affected one resident or one instance. How the A–L grid works

Scope/severity D — Potential for harm

Survey 2025-03-06 · Tag F0880 · Complaint investigation · Deficient, Provider has date of correction · Correction reported 2025-03-11

Provide and implement an infection prevention and control program.

What this scope/severity letter means: No resident was harmed, but the failure could have caused more than minimal harm. Affected one resident or one instance. How the A–L grid works

Scope/severity D — Potential for harm

Survey 2024-08-22 · Tag F0550 · Complaint investigation · Deficient, Provider has date of correction · Correction reported 2024-08-29

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

What this scope/severity letter means: No resident was harmed, but the failure could have caused more than minimal harm. Affected one resident or one instance. How the A–L grid works

Scope/severity D — Potential for harm

Survey 2024-04-29 · Tag F0677 · Complaint investigation · Deficient, Provider has date of correction · Correction reported 2024-05-17

Provide care and assistance to perform activities of daily living for any resident who is unable.

What this scope/severity letter means: No resident was harmed, but the failure could have caused more than minimal harm. Affected one resident or one instance. How the A–L grid works

Scope/severity D — Potential for harm

Survey 2024-02-29 · Tag F0842 · Complaint investigation · Deficient, Provider has date of correction · Correction reported 2024-03-01

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

What this scope/severity letter means: No resident was harmed, but the failure could have caused more than minimal harm. Affected one resident or one instance. How the A–L grid works

Scope/severity D — Potential for harm

Survey 2024-01-12 · Tag F0625 · Complaint investigation · Deficient, Provider has date of correction · Correction reported 2024-01-25

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

What this scope/severity letter means: No resident was harmed, but the failure could have caused more than minimal harm. Affected one resident or one instance. How the A–L grid works

Scope/severity E — Potential for harm

Survey 2022-10-18 · Tag F0658 · Routine survey · Deficient, Provider has date of correction · Correction reported 2022-11-11

Ensure services provided by the nursing facility meet professional standards of quality.

What this scope/severity letter means: No resident was harmed, but the failure could have caused more than minimal harm, and it happened repeatedly. How the A–L grid works

Scope/severity E — Potential for harm

Survey 2022-10-18 · Tag F0755 · Routine survey · Deficient, Provider has date of correction · Correction reported 2022-11-11

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

What this scope/severity letter means: No resident was harmed, but the failure could have caused more than minimal harm, and it happened repeatedly. How the A–L grid works

Scope/severity E — Potential for harm

Survey 2022-10-18 · Tag F0759 · Routine survey · Deficient, Provider has date of correction · Correction reported 2022-11-11

Ensure medication error rates are not 5 percent or greater.

What this scope/severity letter means: No resident was harmed, but the failure could have caused more than minimal harm, and it happened repeatedly. How the A–L grid works

Scope/severity D — Potential for harm

Survey 2022-10-18 · Tag F0880 · Routine survey · Deficient, Provider has date of correction · Correction reported 2022-11-11

Provide and implement an infection prevention and control program.

What this scope/severity letter means: No resident was harmed, but the failure could have caused more than minimal harm. Affected one resident or one instance. How the A–L grid works

Common questions

Has Windsor Quail Valley Post-acute Healthcare been cited for immediate jeopardy?

Yes. CMS records 4 immediate-jeopardy citations (scope/severity J, K or L) for Windsor Quail Valley Post-acute Healthcare in data as of June 2026. Immediate jeopardy is CMS's finding that a failure caused, or was likely to cause, serious injury, harm, impairment or death to a resident.

What is the CMS star rating for Windsor Quail Valley Post-acute Healthcare?

CMS gives Windsor Quail Valley Post-acute Healthcare an overall rating of 2 out of 5 as of June 2026, with 3 for health inspection and 1 for staffing.

How big is Windsor Quail Valley Post-acute Healthcare?

Windsor Quail Valley Post-acute Healthcare is certified for 120 beds, with an average of 101.5 residents per day in the most recent CMS reporting period.

Ratings and inspection data from the Centers for Medicare & Medicaid Services, June 2026.