Home Assisted Living Richmond assisted living The Delaney at Parkway Lakes
The Delaney at Parkway Lakes
Type B assisted living facility in Richmond, Texas, certified for memory care.
| Address | 21700 Bellaire Blvd, Richmond, TX 77407 |
|---|---|
| Phone | (832) 500-7702 |
| County | Fort Bend |
| License type | Type B |
| License number | 311786 |
| Licensed capacity | 91 beds |
| Licensed since | December 2017 |
| License expires | November 2026 |
| Ownership | Limited Liability Company (LLC) |
| Management company | Life Care Services LLC |
The Delaney at Parkway Lakes is one of 25 assisted living facilities Texas licenses in Richmond. 24 of them hold a Type B license. 10 are certified for Alzheimer's and dementia care. Texas records an initial license date of December 2017 — 9 years before this data release.
What a Type B license means
Residents may need staff help to evacuate. A Type B license permits residents who cannot evacuate unassisted, who need help transferring, or who cannot reliably follow directions in an emergency. Texas requires more staffing — including overnight attendants — and stricter building and fire requirements than Type A.
Memory care
Texas has certified this facility for Alzheimer's and dementia care for up to 36 of its 91 licensed beds. That certification is separate from the assisted living license — a facility without it is not permitted to hold itself out as memory care.
Complaint and incident investigations
Substantiated
9
allegations the state investigated and substantiated
Not substantiated
42
investigated and not substantiated
Cited
1
of the 9 substantiated allegations led to a citation
Substantiated is the state's own word: HHSC investigated the allegation and concluded it happened. A substantiated allegation does not always produce a citation — often the facility had already corrected it. Every figure here is shown against the total it came from, because a complaint count on its own mostly measures how many people live in a building.
| Neglect | 3 of 13 | |
| Resident rights | 1 of 9 | |
| Physical environment | 1 of 5 | |
| Injury of unknown origin | 3 of 4 | |
| Quality of care | 1 of 2 | |
| Abuse | 0 of 5 | |
| Administration and staffing | 0 of 4 | |
| Food service | 0 of 2 | |
| 5 other categories | 0 of 7 |
Of the 25 investigations in this window, 14 were reported by the facility itself, as state rules require, and 11 began with a complaint from outside.
Texas HHSC records of complaint and incident investigations closed between 23 July 2023 and 16 June 2026, obtained by public records request. Investigations closed in the most recent 45 days are withheld by the state.
Administrative penalties
Finalized
$6,000
across 2 closed cases
Texas HHSC does not include a reason for these penalties in this record — only the amount, the date and whether the case is closed. Closed means the enforcement action is finished, usually because the facility paid or the state formally settled the case. Still pending means the state has assessed a penalty but the case has not concluded.
| Date | Status | Amount |
|---|---|---|
| 28 March 2022 | Closed | $2,250 |
| 9 February 2022 | Closed | $3,750 |
Texas HHSC administrative penalty records between 10 August 2021 and 7 August 2026, obtained by public records request.
Inspections and quality ratings
Also listed under
The same license record, filtered — not a second listing for this facility.
Other assisted living in Richmond
Listed alphabetically. Texas publishes no star rating or inspection score for assisted living, so there is nothing here to rank by and this order is not a recommendation. No facility pays for its place on this page.